Optus Customer Service Is A Terrible Mess
Optus, the second biggest telecommunications company in Australia, has really bad customer service. It is that simple.
As an Optus customer, I know this first hand. But it doesn’t just stop with bad customer service, they over charge, fail to deliver products, often sending the wrong product entirely. For some reason, Optus justifies this with their ‘generous’ credit policy. So basically, they…
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